# Twintual

> One shared AI layer for enterprise communication. Twintual gives every person in a company a twin that drafts replies, meetings and follow-ups across the whole workspace - Google Workspace, Microsoft 365, Teams, Slack and WhatsApp Business.

Twintual is a B2B SaaS product sold to companies, not a consumer chatbot. A company deploys it once and every employee gets their own twin inside one governed space the company controls.

Key facts:
- Every send requires an explicit human click; nothing is sent autonomously.
- The admin console is metadata-only: admins never see message content.
- Works on top of a company's existing Microsoft or Google environment; it does not replace those tools.
- You can talk or type to your twin; audio is processed in the moment and never stored.
- Each twin learns an individual's own way of writing, so drafts come back in that person's voice rather than a generic assistant voice.
- Founded by Cristina Grau-Vilchez (CEO) and Mat Bertrandy (CTO), builders from MIT and Harvard who worked inside a global professional services firm. The company is based in Barcelona, Spain.
- Pricing: self-serve plans at $9, $25 and $50 per month (annual $100, $250, $500), plus a company platform tier priced by an annual platform fee, per-user pricing and implementation, scoped with sales (https://www.twintual.com/pricing).
- Free trial: 15 days, no credit card required.
- Apps: web (https://app.twintual.com), iOS and Android.
- Data in transit is encrypted with TLS 1.3; data at rest with AES-256. Details at https://www.twintual.com/security.

## What Twintual is not

- Not a replacement for Google Workspace, Microsoft 365, Slack, Teams or WhatsApp Business - it works on top of them.
- Not an autonomous agent that sends on a person's behalf without review; a human clicks send every time.
- Not a surveillance tool; administrators see metadata only, never message content.
- Not a single shared company assistant; each person gets their own twin trained on their own communication.

## Channels and integrations

- Mail and calendar: Google Workspace, Microsoft 365
- Chat: Slack, Microsoft Teams
- Messaging: WhatsApp Business

## Main pages

- [Home](https://www.twintual.com/): what Twintual is and how the twin works
- [Solutions](https://www.twintual.com/solutions): one governed space for every kind of work
- [Pricing](https://www.twintual.com/pricing): company tier and self-serve plans
- [Security](https://www.twintual.com/security): encryption, access control and infrastructure practices
- [Customer stories](https://www.twintual.com/customer-stories): case studies from people using Twintual
- [About](https://www.twintual.com/about): mission, values and team
- [Manifesto](https://www.twintual.com/manifesto): the beliefs behind the product
- [Blog](https://www.twintual.com/blog): product and company writing
- [Newsletter](https://www.twintual.com/newsletter): Twintual Updates newsletter archive
- [Careers](https://www.twintual.com/careers): open roles
- [Try it free](https://www.twintual.com/try-free): app downloads and 15-day web trial

## Definitions, comparisons and role guides

- [Glossary](https://www.twintual.com/glossary): definitions for the terms behind governed AI communication - communication twin, digital twin (communication context), governed AI layer, metadata-only administration, human-in-the-loop messaging, shadow AI, AI communication OS, unified inbox, message handling time, context-switching cost
- [Compare](https://www.twintual.com/compare): honest, two-sided comparisons against Microsoft Copilot, generic AI assistants (ChatGPT/Claude), unified inbox tools, and doing nothing
- [For your team](https://www.twintual.com/for): how Twintual maps to a specific role - operations teams, executive assistants, customer-facing teams, IT and security reviewers
- [AI Assistant by channel](https://www.twintual.com/ai-assistant): what Twintual does specifically inside Gmail, Outlook, Slack, and WhatsApp Business
- [Guides](https://www.twintual.com/guides): longer pillar pages tying the above together - the governed AI layer, metadata-only administration and human-in-the-loop AI, and reducing message handling time
- [Full text of every page above](https://www.twintual.com/llms-full.txt): a single generated file with the complete content of the glossary, comparisons, role pages, channel pages, and guides, kept in sync automatically

## Key articles

- [What Makes a True Virtual Twin Different from Generic AI Assistants?](https://www.twintual.com/blog/what-makes-a-true-virtual-twin-different): how a per-person twin differs from a single generic assistant
- [What Is a Second Brain for Operations Teams?](https://www.twintual.com/blog/second-brain-for-operations-teams): the Second Brain concept applied to real-time communication
- [How Ops Teams Can Cut Message Handling Time by 50-60% with Unified AI](https://www.twintual.com/blog/ops-teams-cut-message-handling-time): a step-by-step setup guide for operations workflows
- [AI Agents Are Coming: Why Your Communication Twin Is the Perfect Starting Point](https://www.twintual.com/blog/ai-agents-communication-twin): why communication is the lowest-friction place to begin with agents
- [Training Your Digital Twin](https://www.twintual.com/blog/training-your-digital-twin): how to make a twin sound like the person it represents
- [From Inbox Zero to Life Zero](https://www.twintual.com/blog/inbox-zero-to-life-zero): why older productivity tactics fail against fragmented channels
- [The Hidden Cost of Messaging Overload](https://www.twintual.com/blog/hidden-cost-of-messaging-overload): what scattered communication actually costs a team

## Common questions

- Does Twintual replace our Microsoft or Google tools? No. Twintual works on top of your environment - Google Workspace or Microsoft 365 - and adds the twin layer across your channels.
- Can admins read employees' messages? No. The admin console is metadata-only; admins never see message content.
- Does Twintual send anything on its own? No. Every send is an explicit human click.
- Which channels does Twintual cover? Google Workspace and Microsoft 365 for mail and calendar, plus Teams, Slack and WhatsApp Business.
- Where does our data go? One governed space the company controls.
- Does the free trial need a credit card? No. The 15-day trial starts without a card.
- Can I switch plans later? Yes. Upgrade or downgrade anytime; changes apply at the next billing cycle.

## Contact

- Sales: https://calendly.com/cris-twintual/cristina-s-calendar
- Support: help@twintual.com