Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our service, and improving functionality.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility features. Without these cookies, certain services cannot be provided.

• Session management and authentication
• Security and fraud prevention
• Load balancing and server routing

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

• Page load times and performance metrics
• Error tracking and diagnostics
• Feature usage analytics

2.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features.

• Language and region preferences
• UI customization settings
• Remember me functionality

2.4 Targeting/Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

• Marketing campaign tracking
• Retargeting and personalized ads
• Conversion tracking

2.5 Analytics Cookies

We use analytics cookies to understand how visitors use our website. This information helps us improve our service and user experience.

• Google Analytics
• User behavior tracking
• A/B testing and optimization

3. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to report usage statistics, deliver advertisements, and so on. Third-party services we use include:

• Google Analytics: For website analytics and insights
• Google Tag Manager: For managing marketing and analytics tags
• Payment Processors: For secure payment processing
• Social Media Platforms: For social sharing and login features

4. How Long Do Cookies Last

The duration cookies remain on your device varies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them

5. Managing Your Cookie Preferences

You have several options to manage cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Alert you when a website tries to set a cookie

5.2 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner. You can choose which categories of cookies to accept or reject. You can change your preferences at any time through our cookie settings.

5.3 Opt-Out Links

You can opt out of certain third-party cookies:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Advertising cookies: Visit the Network Advertising Initiative opt-out page

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically:

• You may not be able to stay logged in
• Your preferences and settings will not be saved
• Some features may not work as intended
• Your user experience may be degraded

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, Twintual does not respond to DNT browser signals.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@twintual.com
Address: Twintual, Inc.