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Outlook AI Assistant

Twintual is an AI assistant for Outlook that drafts replies in your own voice on top of Microsoft 365 - not a replacement for Outlook, and every send still needs your click.

What can an AI assistant do in Outlook?

In Outlook, Twintual drafts replies and follow-ups for your mail in your own writing style, connected through your Microsoft 365 account, and can factor in your calendar when a message is about scheduling.

How does Twintual compare with Microsoft Copilot?

The short version: Copilot only sees Microsoft 365 data and is licensed per-seat as an add-on to that ecosystem, while Twintual covers Outlook plus Google Workspace, Teams, Slack, and WhatsApp Business in one layer, with a twin trained on each person's own writing rather than a shared assistant. See the full comparison for channel coverage, admin visibility, and pricing shape side by side.

Can AI draft Outlook replies in my writing style?

Yes - Twintual's twin is trained on your own past writing, so drafts in Outlook are meant to sound like you, not like a generic assistant tone applied to every user.

Does AI work with my Outlook calendar and meetings?

Yes - when a message is about scheduling, Twintual can factor in your calendar as part of drafting a reply or follow-up, as part of the same Microsoft 365 connection that covers your mail.

How do AI meeting follow-ups work in Outlook?

Twintual drafts the follow-up - confirming a time, sending notes, chasing an action item - in your voice, so post-meeting admin doesn't depend on you remembering to circle back manually.

Can AI manage Outlook and Teams together?

Yes - Outlook is one channel inside the same governed layer as Teams, Slack, Gmail, and WhatsApp Business, so a thread doesn't get missed because it moved to a different app.

Frequently asked questions

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